Privacy Policy

Last updated 30 July 2026. This policy is the single source of truth for how AddaBubba handles your personal information. Our Terms of Service incorporate it by reference.

Who We Are

AddaBubba is operated by S & H Industries Group of Companies Pty Ltd (ABN 36 684 927 946) ("AddaBubba", "we", "us"), PO Box 559, Miami QLD 4220, Australia. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For anything in this policy, contact privacy@addabubba.app.

Data We Collect

• Account details: email, phone number, date of birth, and your Google or Apple sign-in identifier.
• Profile you build: display name, age, photos, bio, nationality, and city.
• Location: your approximate location — we request low, city-level accuracy from your device, not precise GPS — collected with your permission via the device's location prompt and used to show your city and distance to other users.
• Family-building details: your role (donor or recipient), family goals, timeline, preferred conception methods, and arrangement preferences. We treat these as sensitive information and handle them with extra care.
• Lifestyle and personality details you choose to add: diet, smoking, drinking, exercise, sleep schedule, pets, interests, personality type, love language, and similar optional fields. Some optional fields are sensitive information under Australian law — religious beliefs, political views, and COVID-19 vaccination status (health information) — and are collected only if you choose to provide them.
• Messages you send within the app, including reactions and replies.
• Identity verification data — see Identity Verification below.
• Usage, device and diagnostics: device information, push notification tokens, app usage analytics, and crash reports.

How Consent Works

We don't treat simply using the app as consent to everything. Instead, we ask at the moment it matters:

• During sign-up you expressly consent to us collecting your role and family-building preferences for matching.
• Optional profile fields — including the sensitive ones listed above — are collected only if you choose to fill them in, and you can remove them at any time.
• Biometric identity verification has its own explicit consent screen in the app before anything is captured.
• Location is collected only after you accept the device permission prompt.
• You can opt out of marketing communications at any time.

Identity Verification

Before you can start conversations, we verify you are a real person. Verification is performed by our identity partner, Didit Identity, Inc., which processes this data on our behalf in the European Union under standard contractual clauses.

• What is collected: images of your government-issued ID, a short selfie video for liveness detection, and the identity details extracted from your document.
• Who holds it: your documents, selfie, and the extracted details are captured by and stored with Didit — they are not stored on AddaBubba's systems. We store the verification outcome and session references.
• Why: a one-time check that everyone on AddaBubba is a real, verified person. This is biometric (sensitive) information, and we ask for your explicit consent in the app before capture.
• Retention: verification records are held while your account exists. When you delete your account we instruct Didit to delete your verification sessions. We may keep the bare verification outcome where the law or user safety requires.
• If you decline verification you can still browse, but you cannot initiate chats.

Who We Share Data With

We share personal information only with the service providers that run AddaBubba, and only what each needs:

• Didit Identity, Inc. — identity verification, processed in the European Union (see above).
• Supabase — our backend and database, hosted on Amazon Web Services infrastructure.
• Google (Firebase) — push notifications, app analytics, and crash reporting (United States).
• Apple — push notifications on iOS (United States).

Because of these providers, some personal information is stored or processed outside Australia — principally in the European Union (identity verification) and the United States (cloud, analytics and notifications). We take reasonable steps, including contractual safeguards, to ensure overseas recipients handle your information consistently with the APPs. We do not sell your personal information, and we do not share it with third parties for their own marketing.

How We Use Your Data

• Deliver the Service — matching, profiles, chat, and safety features.
• Keep the community safe — verification, moderation, and fraud prevention.
• Improve the Service through aggregated analytics and crash diagnostics.
• Send you service communications, and — only with an easy opt-out — marketing about AddaBubba itself. We never use sensitive information for marketing.

Retention

• Your profile, photos, messages, and preferences are kept while your account exists.
• When you delete your account (in Settings, or by email — see Delete Account), your account, profile, photos, messages, and match history are deleted. Email requests are actioned within 30 days.
• We may retain identity verification outcomes, safety reports, and moderation records where the law or the safety of other users requires, and short-lived encrypted backups purge on their normal cycle.
• If your account has been suspended following a safety report, deletion is deferred while the matter is investigated — contact support@addabubba.app to request deletion once it's resolved.

Security and Data Breaches

We take reasonable steps to protect your information, including encryption in transit and access controls. If an eligible data breach occurs, we will notify affected users and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme.

Your Rights

• Access the personal information we hold about you.
• Request corrections or deletion.
• Opt out of marketing.
• Complain: contact privacy@addabubba.app first — we respond within 30 days. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Changes to This Policy

If we make material changes, we will notify you in the app or by email before they take effect. The date at the top of this page always shows the current version.

Contact

S & H Industries Group of Companies Pty Ltd (ABN 36 684 927 946)
PO Box 559, Miami QLD 4220, Australia
privacy@addabubba.app